Background
With the popularity of social media, it is affecting people’s lives. According to a study by Zhang et al. (2017), in the United States, 30% of online time is spent on social networks and social media sites. Consumers are increasingly paying attention to social networks, usage is growing, and social media is becoming a new marketing platform. Social media users can generate content on their own, make comments, viral information spread (widespread, fast spread), so social media is a big challenge for marketers.

“Online Shopping Flat Illustration” by rizalul ammar is licensed under CC BY-NC-ND 4.0
The relationship between social media and online shopping
Social media can help retailers or brands better promote brands and products. Social media can have greater opportunities to reach customers and turn opportunities into buying rates (Gangai, et.al, 2018). Social media is positively related to purchases. People often have access to brand information and information about consumer activities on social media. Such as brand advertising, friends sharing the experience of recent shopping and reviews of products. People often share their buying experiences and information about the items they want on social media. These allow consumers to connect with merchants, and consumers can choose to shop through information on social media. Marketers can get consumer preferences through consumer feedback. Therefore, the combination of social media and online shopping constitutes a social shopping model (Zhang et.al, 2017).

Social shopping model
Social shopping combines social media with online shops to enable consumers to communicate, shopping, participate and interact online. Social shopping uses social media to bring traditional products, services, sales and consumer engagement online, building connections between social media, brands and consumers (Kim, et.al, 2014). In response to this new social shopping model, merchants have launched a new marketing model for social media marketing.

Social media marketing mode
Using social media for marketing and sales is the future trend, and more and more people will choose to shop online. This is because online shopping gives consumers more choices than traditional offline shopping. Second, social media gives consumers a platform for communication. People can choose to shop through other consumers’ evaluations or friends’ recommendations, and through word-of-mouth marketing, they can choose products faster and better. There will be more shopping social media in the future, making shopping easier. The social shopping model will also change the global supply and marketing channels, especially the impact on the purchasing power of underdeveloped regions and adjacent regions (Kim, et.al, 2014).
The advantages and disadvantages of Online shopping
Online shopping has advantages and disadvantages. On this topic, I interviewed my good friend Celine. She is a shopping enthusiast. She has some insights into online shopping. Let ’s listens to my podcast!
Conclusion
This article is mainly about the connection between social media and online shopping. By analyzing the advantages and disadvantages of online shopping, combined with the characteristics of social media to discuss the future development trend of business, marketing and people shopping patterns. In the future, more and more people will choose to shop online. We hope that with the continuous improvement of social media, the problems arising from online shopping will also be solved.
References
Ammar, R 2019, Online Shopping Flat Illustration, Image, Retrieved 1 September 2019 <https://www.behance.net/gallery/80820457/Online-Shopping-Flat-Illustration>.
Gangai, KN, Tamor, N, Dash, A & Agrawal, R 2018, ‘Role of Social Media: Attracting & Engaging Customers in Online Shopping’, International Journal of Knowledge Management & Practices, vol. 6, no. 1, pp. 5–14, viewed 2 September 2019, <http://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=130077771&site=eds-live&scope=site>.
Kim, H, Kim, J & Huang, R 2014, ‘Social capital in the Chinese virtual community: impacts on the social shopping model for social media’, Global Economic Review: Perspectives on East Asian Economies and Industries, vol. 43, no. 1, pp. 3–24, retrieved 1 September 2019, <http://search.ebscohost.com/login.aspx?direct=true&db=bas&AN=BAS846390&site=eds-live&scope=site>.
Zhang, Y, Trusov, M, Stephen, AT & Jamal, Z 2017, ‘Online Shopping and Social Media: Friends or Foes?’, Journal of Marketing, vol. 81, no. 6, pp. 24–41, retrieved 1 September 2019, <http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=126087332&authtype=sso&custid=deakin&site=eds-live&scope=site>.
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